Understanding Communication and Personality Styles
To be effective as a manager it’s helpful if you understand and adapt your own communication style when you are interacting with other members of your team. As with time management there are many tools and instruments to assess communication style and personality type. Each of the sites listed below describes a tool or assessment process, and will allow you to find practitioners who can deliver it to your staff and help you interpret the results. In most cases you can take a sample assessment online and see a summary of the results. I recommend that you try each one and see what fits the needs of your team and your organization.
Most HR managers are familiar with these tools, and may be able to tell you which ones have been used in the organization in the past. They may even be certified in the use of a specific assessment, so start with an email or conversation with your HR department for guidance on this process.
Myers Briggs – www.myersbriggs.org
Margerison-McCann Team Management Profile – www.tmsdi.com
Kiersey Temperment Scale – www.kiersey.com
The Forté Institute – www.theforteinstitute.com
My personal preference is the Forté survey because it uses terminology that’s more familiar to people (introvert/extrovert, patient/impatient) which can be helpful for those of you who are not trained in psychology.