Monthly Archives: January 2010

If you could not fail… at work

Is fear of being fired keeping you from success? What would you do if you could not fail at work? Continue reading

Posted in General, Motivation, Setting Goals, Work/Life Balance | Tagged , , , , , , | Leave a comment

25 Tools Every Manager Should Know

Including books, time management training, leadership coaching and other key resources, this article is a great starting point for managers at all levels. Continue reading

Posted in Coaching, Communication, General, Hiring, Staff Development, Time Management, Tools | Tagged , , , , , | Leave a comment

Managing Conflict Part 2 – 6 Steps to Defuse a Client Crisis

Part 2 of a series on resolving conflict – dealing with angry clients. This article explains how to defuse a customer crisis and turn it into an opportunity. Continue reading

Posted in Client Management, Conflict Management, Technical Management | Tagged , , , , , , , | 1 Comment

Managing Conflict Part 1 – If I have to stop this office…

Part 1 in a series of articles for new managers about resolving conflict, this piece discusses how to identify and resolve issues that arise between team members in a constructive manner. Continue reading

Posted in Communication, Conflict Management, General, Staff Development, Technical Management | Tagged , , , , , , , , , | 2 Comments

To tweet or not to tweet…

It is better to tweet one tinyurl than to curse the twitterverse… Continue reading

Posted in Work/Life Balance | Tagged | Leave a comment

IT Resources for Non-Profits

Non-profit organizations are often challenged with finding low cost or free tools and resources to help them communicate. This list includes some great options to help organizations leverage technology to help them focus on their missions. Continue reading

Posted in Communication, Technical Management | Tagged , , | Leave a comment

They seemed so normal in the interview…

Making a bad hiring decision impacts client relationships, morale, and revenue. Learn how to avoid making a hiring mistake before it happens Continue reading

Posted in Coaching, Communication, Hiring, Technical Management | Tagged , , , , , , , , | 3 Comments

The Science of Motivation

This is an AMAZING talk by Daniel Pink. It’s long but you won’t notice because he’s such an engaging speaker and the facts he presents are so contrary to everything you think you know about how to use rewards to … Continue reading

Posted in Motivation, Rewards and Incentives, Staff Development | Tagged , , , , | Leave a comment

Best Practices for Incorporating Coaching into a Talent Management Program

Coaching can be a powerful tool to improve the performance of your employees. Find out how management coaching can be integrated into your talent management program. Continue reading

Posted in Coaching, Staff Development | Tagged , , , | Leave a comment

Challenge Yourself To Be More Effective

Being a leader is not about making excuses or having great reasons for why you couldn’t reach that tough goal. Anyone can say “I can’t” but leaders challenge themselves to say “I can and I will” Continue reading

Posted in Communication, Motivation, Setting Goals, Time Management | Tagged , , , , , , , | Leave a comment