Today as I was flipping through my twitter feed I came across a gem of an article on the likelihood of incentive programs to backfire by Dan and Chip Heath. It reminded me of the old law of unintended consequences. As a manager when you act, things happen. Some of them are things you wanted […]
You’ve heard of SMART goals and the GROW model – this post introduces a new way of looking at goal management for new managers – the GRASP model.