5 Core Skills of Successful Managers

A two day interactive program for emerging and established leaders, this workshop covers the five skills all managers need to be successful leaders, and to inspire and engage their teams.


What’s Covered in the 5 Core Skills Workshop?

Based on the ACCEL management model, and drawing from How Did I Not See This Coming? A New Managers’ Guide to Avoiding Total Disaster, a book by Katy Tynan, published by ATD Press in 2017, this workshop builds skills around the five key areas that leaders need to master to be effective in their roles. Each competency is explored through scenarios and case studies, and skills are built through interactive content, practical exercises, and reflection/self-assessment.

The five key principles are:

  • Accountability
  • Collaboration
  • Communication
  • Engagement
  • Listening and Assessing


The 5 Skills program was fantastic. It was a perfect blend of theory and practice that I could immediately apply in my daily work.Taking this program helped me transition to my new role as a manager.

Kat R.

Network Engineering Manager, Microsoft

Katy is a knowledgable and engaging facilitator. Her style is light, fluid, authoritative without being overbearing, and engaging. The managers who attended the workshop got great value out of the experience.

Neil B.

Commercial Banking Manager, Citizens Bank



New Managers


High Potential and Emerging Leaders


Experienced Managers


Katy Tynan

Katy Tynan

Leadership Development Consultant and Coach

Katy Tynan is the bestselling author of practical guides to leadership and career development, and an internationally recognized expert on how work is evolving. In a world where 70% of employees are disengaged, Katy helps organizations ditch out of date management practices and create an inspiring, engaging culture.

Over her 20-year career in talent development, Katy has worked with hundreds of emerging and established leaders to improve their skills and master the art and science of management.

Katy is the author of Survive Your Promotion! The 90 Day Success Plan for New Managers, and her latest book How Did I Not See This Coming? A New Manager’s Guide to Avoiding Total Disaster from ATD Press.

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