Have you ever had a job where you felt like you were in way over your head? Have you ever had a manager that made every day an exercise in frustration? Have you ever realized that you might be that manager? Join this webcast for an engaging conversation with Katy Tynan, author of the upcoming book, How Did I Not See This Coming? A Manager’s Guide to Avoiding Total Disaster. You’ll learn: – the real reason new managers struggle to make the leap from individual contributor to manager – five secrets to being successful as a team leader – what smart managers are doing to create an engaging, inspiring, and collaborative work environment.